Melamin has a complex and demanding sales and customers that require different approaches. They have a small sales team that already needs to do a lot of activities, scope will be only increasing ... Melamin is selling worldwide special chemical products which are further used in technological processes in paper, wood processing, furniture, construction, chemical and footwear industry.  

 

Business Challenge

Melamin has a complex and demanding sales and customers that require different approaches. They have a small sales team that has already carried out many activities, the scope will only increase. However, they wish to maintain quality and coordinated actions to customers, thereby ensuring the achievement of sales plans.  

 

Capabilities needed and Solutions

We have implemented Produs solution in this company by which we established sales management system with a documented sales process and procedures. For a more controlled and transparent sales they have chosen web information tool that supports implemented processes, simplifies the collection of information and communication within the sales team and logistics. It also allows monitoring and control of activities of the entire sales team and produces reports and analysis for effective monitoring and forecasting of sales results

 

Result

Information tool has become an indispensable source of information for the sales team. The environment serves for communication between sales and logistics, which means it's easier to process error-free orders daily. Errors are reduced, because they don't forget on recorded arrangements.